Privacy Policy

We collect only the information needed to respond to your enquiry and deliver your project. This may include your name, email address, telephone number and WhatsApp contact, your company or project details, the requirements you describe, and any drawings, specifications or images you choose to share with us.

When you browse our website, we may also collect limited technical information (such as your device type and pages viewed) through cookies and analytics — only where you have given consent. See our Cookie Policy for details.

We use your information to respond to your enquiry, prepare quotations, communicate with you throughout your project, provide after-sales and warranty support, and keep records required by law.

With your consent, we also use website analytics and advertising measurement to understand how our site is used and to improve our website and the performance of our advertising.

We do not sell or rent your personal information. We share information only with the partners necessary to deliver your project — for example logistics and freight providers, our manufacturing partners in Foshan, payment providers, and the technology, hosting and analytics providers that help us run our website and communications.

These partners receive only the information required to perform their role, and are expected to protect it in line with recognised standards.

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email [email protected] and we will respond within 30 days.

We comply with international privacy frameworks such as the GDPR and CCPA where they apply. For California residents, this includes the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information (we do not sell personal information).

J&G Maison is a trading brand operated by Shenzhen Zhenyi Electric Technology Co., Ltd., a company registered in Shenzhen, China (Unified Social Credit Code 91440300MA5FNTHM2R). Registered address: 101-208 Banyin Business Center, Bantian Street, Longgang District, Shenzhen, Guangdong, China.

For any privacy question or request, contact us at [email protected] or on +86 138 2365 2501 (phone / WhatsApp).